Patient feedback
Patient feedback has recently made a positive difference and helped change hospital care for the better. LINk (T&W Local Involvement Network) had brought concerns about a complaint relating to Ward 15, the Stroke Rehabilitation Unit at The Princess Royal Hospital, to Chief Nurse, Vicky Morris. Ms Morris was able to develop a plan tailored to improve working methods on the ward bringing about significant improvements.
The Health & Care Action Group is still keen to hear from anybody willing to share their experiences (good or bad) during their discharge from hospital in the last six months. This will go towards a report aimed at improving the discharge process. If you can help by completing a questionnaire or having a chat, please contact the Forum office on 211410.